How Our Mail-In Repair Works?
Package Your Device
Turn off your phone, remove accessories, and securely pack it with bubble wrap or in a padded box.
Drop It Off at Royal Mail
Take your package to the nearest Royal Mail office and send it to:
The Mobile Arcade, [Full Address]
We Repair and Return
Our experts fix your phone and send it back to you within 3–5 working days. You'll get updates via SMS
or email.
How Our Book a Van Repair Works?
Enter Your Postal Code
Enter your postcode to see available time slots for your address.
Choose a Date & Time
Select a preferred date and available time window for the technician to arrive.
Provide Your Details
Enter your name, contact number, and repair issue so our technician can come prepared.
Confirm Your Booking
Review your details and confirm your booking. You’ll receive a confirmation via SMS and email with
tracking and reminders.
1.
Select Van Service Area
Sorry — We Don’t Offer Van Service in Your Area
Our van repair service doesn’t cover your postcode, but you can still get your device fixed
easily:
Mail-In Repair
We’ll send you a prepaid pack in 1–2 business days. Just drop it off at your local post
office — we’ll handle the rest.
Need help?
Contact our support team
— we’re happy to assist.
2.
Select Appointment Date & Time
