1 Introduction

1.1 This Privacy Notice outlines the types of personal data we collect when you interact with Mobile arcade Ltd, how we handle and store that data, and the measures we take to ensure its security.

1.2 We value your understanding of your rights and how Mobile arcade utilizes your data.

1.3 Please read this notice alongside any other privacy notices provided on specific occasions to comprehend how and why we use your information. This notice complements other notices and does not supersede them.

1.4 Our Privacy Notice may be amended to align with changes in how we process your personal data. Updates will be published on our website to ensure compliance with relevant data protection laws.

2 Personal Data Controller

2.1 This Privacy Notice applies to the personal data collected and used by Mobile arcade Ltd. We are the responsible data controller operating in accordance with data protection laws such as the UK GDPR and Data Protection Act 2018.

2.2 For inquiries regarding this Privacy Notice, please contact our customer service team:

Email: info@mobilearcadeltd.com

Address: 17 Clifton Street, Norwich, England, NR2 4NE

3 Data We Collect About You

3.1 “Personal data” refers to information related to you, including:

Identity Data: First name, last name, and title.

Contact Data: Billing address, delivery address, email address, telephone number.

Financial Data: Bank account and payment card details (if applicable).

Transaction Data: Details of payments and purchases made from us.

Technical Data: Internet Protocol (IP) Address, browser type, location, etc.

Profile Data: Purchases, interests, preferences, feedback, survey responses.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing materials and communications.

3.2 We may also collect, use, and share Aggregated Data for statistical or demographic analysis. Aggregated Data does not directly or indirectly identify individuals.

3.3 We do not collect Special Categories of Personal Data (e.g., racial or ethnic origin, health data) or information about criminal convictions and offenses.

3.4 Failure to provide necessary personal data may result in us being unable to fulfill contracts or provide services to you.

4 How We Collect Personal Data

4.1 We collect data through various means, including:

Direct interactions: Information provided by you when applying for products/services, subscribing, etc.

Automated technologies: Data collected through cookies, server logs, etc.

Third parties: Data received from analytics providers, payment services, etc.

5 How and Why We Use Your Personal Data

5.1 We use your personal data lawfully and for specific purposes, including contract performance, legitimate interests, legal compliance, and consent where applicable.

5.2 Marketing activities are conducted with your consent, and you can opt out at any time.

5.3  We may process your personal data for purposes beyond initial collection, ensuring compatibility and notifying you of any changes.

6 Your Data Protection Rights

6.1  The GDPR and other data protection laws grant you specific rights to control your personal data. We facilitate the exercise of these rights and provide the necessary information for you to do so.

6.2  To process your request effectively, please provide the following information:

Your full name

Description of the data you want to access

Email address used for communication

Any additional information aiding data location (e.g., booking references)

6.3 Authorization is required if submitting a request on behalf of another person.

6.4 You have the right to rectify incorrect or incomplete information held about you.

6.5 Personal data is retained only as long as necessary, with consideration for legal requirements and data sensitivity.

6.6 You can object to processing based on legitimate interests or withdraw consent where applicable.

6.7 Request restriction of processing in certain scenarios.

6.8 Withdraw consent at any time, noting potential impacts on service provision.

 You can opt out of marketing communications at any time.

7  Protecting Your Personal Data

7.1 We employ technical and organizational measures to safeguard personal data against unauthorized access, loss, or damage.

7.2  Access to personal data is restricted to authorized personnel, subject to confidentiality obligations.

7.3 International transfers of personal data comply with GDPR requirements for adequate protection.

8 Why We Use Cookies

8.1 Cookies are utilized to enhance services, provide relevant content, and analyze website usage.

8.2 You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

9 Disclosure of Personal Data

9.1 Personal data may be disclosed to trusted third parties for specific purposes, such as service provision or business operations.

9.2 In the event of a business change, new owners may use personal data in accordance with this Privacy Notice.

9.3 Third-party service providers are bound by confidentiality and process data only as instructed.

10 Website Information

10.1 Your use of our website is subject to this Privacy Notice and our terms & conditions.

10.2 Updates to our privacy notice and terms & conditions apply to all received information.

11Contact Information

11.1 We aim for transparency and openness regarding personal data usage. If you have concerns or queries, please contact us.

11.2 For concerns related to our website or privacy notice, contact us via:

Email: info@mobilearcadeltd.com

Customer Service, Mobile arcade Head Office:

17 Clifton Street, Norwich, England, NR2 4NE

11.3 If unresolved, you have the right to lodge a complaint with the Information Commissioner’s Office..

 

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