• Ensure that all repairs performed meet the company’s quality standards.

• As a mobile hardware iOS/Android technician you will be assessing faults and expediting repairs and supporting colleagues.

• You will be required to subject all repairs to strict tests and quality control procedures before preparing them for return to their owners.

• You will be required to deliver excellent customer service to customers, sometimes face to face, sometimes by phone and email.

• Ensure that our clients receive the highest level of customer service.

• Keep track of inventory and customer devices.

• Maintain cleanliness and professional appearance of store and repair stations.

• Maintain a positive work environment.

• Disassemble, test, and replace defective parts.

• Reassemble the complete device.

• Support productivity by ensuring all request is handled in a timely manner.

• Have the ability to work unsupervised while prioritizing and delivering timely, high-quality work.

Experience & skills:

• Proven experience as Electronics Technician or relevant position.

• Excellent diagnostic and problem-solving skills.

• Excellent communication ability.

• Outstanding organizational and time-management skills.

• In-depth understanding of diverse electronic systems and devices.

• Degree in Electrical Engineering or a relevant field.

Job Type: Full-time

Salary: £22,000.00-£28,000.00 per year

Benefits:

• Flexitime
• Store discount

Experience:

• MOBILE PHONE REPAIR: 1 year (preferred)

Ability to Commute:

• Dereham (required)

Ability to Relocate:

• Dereham: Relocate before starting work (required)

Work Location: In person